Microsoft Windows Update won’t start

If you’re still not able to get Windows Update to work, try going to the ‘Start’ menu and typing ‘cmd’ in the search bar. Right-click ‘cmd’ or ‘Command Promp’t and select ‘Run’ as administrator.

In Command Prompt:

Type net stop wuauserv and hit Enter.
Type ren c:\windows\SoftwareDistribution softwaredistribution.old and hit Enter.
Type net start wuauserv and hit Enter.
Exit Command Prompt and try to run Windows Update.

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